PRIVACY POLICY

**Last Updated:** March 20, 2026

Chilmor.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chilmor.com, submit a lead form (including through Google Ads), or interact with our services.

By using our website or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

- **Personal Information** you provide directly, such as:

  - Name

  - Email address

  - Phone number

  - Any other details you voluntarily submit through our contact or lead forms (e.g., inquiries about services, custom questions)

- **Automatically Collected Information**, such as:

  - IP address

  - Browser type and version

  - Device information

  - Pages visited, time spent, and referral sources (via standard web analytics tools)

We do not collect sensitive personal information (e.g., financial details, health data) unless you explicitly provide it in a form.

2. How We Use Your Information

We use the information we collect to:

- Respond to your inquiries, send you information you requested, or follow up on lead form submissions

- Improve our website and services

- Communicate with you about our offerings (if you opt in)

- Comply with legal obligations

- Prevent fraud or abuse

We do not use your data for automated decision-making that produces legal effects.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

- Service providers who help us operate the site (e.g., email service providers, hosting companies, analytics tools like Google Analytics)

- Google (for lead form submissions processed through Google Ads lead form assets)

- Legal authorities if required by law, subpoena, or to protect our rights

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance functionality and analyze usage. These help with site performance and basic analytics.

You can manage cookies through your browser settings. For more details, see our Cookie Policy (if you add one) or your browser's help section.

We may use Google services that involve advertising or analytics — see Google's privacy information for more.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically up to 2–3 years for lead/contact data, unless you request deletion).

7. Your Rights

Depending on your location, you may have rights such as:

- Accessing, correcting, or deleting your personal information

- Opting out of certain uses (e.g., marketing emails)

- Withdrawing consent where applicable

To exercise these rights, contact us at the email below. We will respond in accordance with applicable law.

For California residents (under CCPA/CPRA): We do not sell personal information. You can request access/deletion rights as noted above.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated "Last Updated" date. Continued use of the site after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

(336) 942-6095